Center Management - MEC METRO-ECE Centermanagement

We turn consumers into fans

Successful retailing needs attractive arenas. Center Management ensures orderly processes on site and an inspiring program that keeps the spectator coming back for more throughout the season.

Accordingly, our top priority is the development of individual location strategies and, as a result, a diversified branch mix.

Retail property as a strong brand

In the context of center management, it is neither strategic nor sustainable to implement a measure only now and then in order to increase frequency in the short term. If you want consumers and tenants to become loyal fans and return again and again, you have to provide good reasons every day. This can be achieved by focusing clearly on their needs and positioning a retail property as a strong brand.

Infrastructural and technical on-site management

A functioning infrastructure and stable technical building management lay the foundation for a positive atmosphere. They ensure that customers feel comfortable. A number of important tasks are performed around the retail property, without which the shopping experience would suffer greatly.

FAME principle

Beim Facility Management setzen wir auf unser ergebnisorientiertes FAME-Prinzip, das weggeht von einem rein leistungsorientierten, quantitativen Ansatz. „FAME“ steht für Facility Management-, Ausschreibungs-, Management- und Ergebnissteuerungssystem.
Als Goldstandard sorgt FAME aufgrund klar definierter Qualitätskriterien langfristig für Planbarkeit und Konstanz beim Facility Management. Außerdem überträgt es die Umsetzung der Betreiberverantwortung vom Investor auf den FM-Partner.

Nicht jede Handelsimmobilie benötigt das volle Programm von FAME. Wir entwickeln maßgeschneiderte Lösungen für jede Anforderung.

Your contact persons

Head of Center Management Region North

Tycho Johannsen

Please contact us using the Contact form.

Head of Center Management Region South

Stephan Köhler

Please contact us using the Contact form.

Head of Center Management Region East

Dirk Otto

Please contact us using the Contact form.

We provide for you

Manager on site
Standort kunden- & wettbewerbsorientiert weiterentwickeln (Branchen-Mix, Services, Gestaltung, etc.)
Location marketing
Look after tenants
Lead advertising association
Market property
Observing and analyzing the market
Plan and control personnel deployment in the property
Contact person for consumers, authorities, administrations & politics
Public relations of the center

Facts

552.000

Customers per day

2.350

Shops

We provide for you

ustomized, sustainable management concept
transparent tendering with clearly defined target qualities and penalties
Control of the FM service provider
commissioning and controlling fire and property protection
Ensure traffic safety
Transfer of operator responsibility
360° Facility Management (cleaning, maintenance, repair, etc.)
Comply with and coordinate safety-relevant and legal requirements for recurring inspections and maintenance

Selected trade locations

T.E.C. Thüringer Einkaufscenter

Erfurt

Shopping Cité

Baden-Baden

Indupark Center

Dortmund

Kuhn-Center

Linden

Plauen Park

Plauen

We do not offer off-the-peg service. As part of our 360° management approach, we focus on the needs of our customers and develop individual solutions for them.

„

Tycho Johannsen

Head of Centermanagement North

Center management is effective and efficient on-site management to achieve best performance for consumers, tenants and investors.

„

Stephan Köhler

Head of Centermanagement South

Even in day-to-day operations, there is a lot that can be done to ensure the sustainability of a property. Together with our facility management partners, we are always working on improvements.

„

Dirk Otto

Head of Center Management – Region East

Company

Networker & Trade Understanders